Introduction
ITHAC are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our services:
- Account Information: Email address, name, and other information you provide when creating an account
- Subscription Information: Details about your subscription plans, payment history, and billing information
- Usage Data: Information about how you interact with our app, including features used, time spent, and preferences
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Analytics Data: App performance metrics, crash reports, and user behavior analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process subscription payments and manage your account
- Send you updates, notifications, and important service communications
- Personalize your experience and provide relevant content
- Analyze usage patterns to improve app functionality and user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Third-Party Services
Our app uses third-party services that may collect information used to identify you. These services include:
- Firebase: For authentication, analytics, and cloud services
- RevenueCat: For subscription management and payment processing
- Apple: For in-app purchases, payment processing, and App Store services
These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt-out of certain data collection and processing activities
- Objection: Object to processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (if applicable)
- Displaying a notice in our app
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: xavier.dinelli@gmail.com
Website: https://www.ithacapp.com/
We will respond to your inquiry within a reasonable timeframe.